International BPO
An international BPO is one that service clients from different countries. Such BPO service a whole range of multinational brands and foreign customers across culture, region and geographical locations
To work in an international BPO you need a different set of skills. The work environment in an international BPO is different from that of a domestic BPO. Most international B POs requires their staff to work in shifts. Assume that you are working in an international BPO that serves American customers. As you know, when it is night in India it is day in American. In other words, India and American have different time zones. So you have to work in the night shift to serve your American clients. The benefits of working in an international BPO far outnumber the disadvantages. Most international B POs offer pick up and drop service for their staff and ensure their safety and comfort.
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