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What Is Outsourcing

What Is Outsourcing To understand outsourcing " better, let us read the story of two young friends Amar and shirish who got married about the same time. Amar tried to do all the wedding arrangements himself. in the process there was great chaos on the day of the wedding. The kitchen ran out of the food, the fans stopped working. The workers ran to Amar for every little thing! Amar was busy attending to them while the unhappy guests started to leave. Finally the bride too left Shirish on the other hand, chose to Outsource all the routine jobs so that he could concentrate on his wedding attend to his guests.his wedding was a happy and memorable affairs.

WHAT IS BPO & BPM?

WHAT IS BPO & BMP ? BPO or business process outsourcing is a contract between two parties, where ones party asks the other to manage and run some of its business processes. Now take a look at this BPO B-business here refers to business houses or corporates P-process refers to the jobs O-outsourcing is sub-contracting processes to to third parties BPO, short for business processing outsourcing, is the business that focuses on task, ranging from manufacturing products to providing customer care. On the other hand, bpm short for business process management, is the process of dealing with or controlling things or people more effectively and efficiently to an over-changing environment. There is not a lot of information to differentiate between BPO and BPM, but BPO is more focused on outsourcing whereas, BPM is more focused on management related tasks. IMPORTANCE OF BPO/BPM in the IT-ITES industry Outsourcing is a trend that is becoming more common in information technology and other

Professional Etiquette

Professional Etiquette Etiquette means good manners. Etiquette is a part of grooming and is about being well mannered, conducting yourself with dignity and grace at the offices. Follow theses etiquettes: * Be polite: Be polite when speaking with your colleagues including office staff and customers. A rude word Will spoiler interpersonal relationships whereas a kind word will always be remembered. * Be courteous: words like "please" and "Thank you" are very important when communicating. Other words that express courtesy and politeness are "may i" or" it ok for me to..." * Control the volume of your voice: Do not be too loud as it is a sign of anger. DO not speak so softly that the other person cannot hear you. * control the tone of your voice: Often it is not what is said but, how it is said that is more important. We can unintentionally create gaps in communication if we use the wrong tone. * Await your turn: This means do not interrupt. O

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