WHAT IS BPO & BPM?

 WHAT IS BPO & BMP ?

BPO or business process outsourcing is a contract between two parties, where ones party asks the other to manage and run some of its business  processes.

Now take a look at this BPO

B-business here refers to business houses or corporates

P-process refers to the jobs

O-outsourcing is sub-contracting processes to to third parties

BPO, short for business processing outsourcing, is the business that focuses on task, ranging from manufacturing products to providing customer care.
On the other hand, bpm short for business process management, is the process of dealing with or controlling things or people more effectively and efficiently to an over-changing environment.
There is not a lot of information to differentiate between BPO and BPM, but BPO is more focused on outsourcing whereas, BPM is more focused on management  related tasks.

IMPORTANCE OF BPO/BPM in the IT-ITES industry

Outsourcing is a trend that is becoming more common in information technology and other industries for service that have usually been regarded as intrinsic to managing a business.

In some case, the entire information management of company is outsourced, including planning and business analysis as well as the  installation, management, and servicing of the network and workstation.

Hence, outsourcing can range from the large contract in which a company like IBM manages IT services for a company like Xerox to the practice of hiring contractors and temporary office workers on individuals basic.